BlueHost User Reviews And BlueHost Coupons

James had a bad time with BlueHost during some moving problems.

Bluehost is great, WHEN IT WORKS the dependability is EXTREMELY POOR. Called customer service during the outages, and am always given the same story "we are moving routers to the new building" if this is the case it shows you the bluehost has NO REDUNDANT SYSTEMS. For a home or personal site this might be all right as the features are extensive, but for a business site, the lack of dependability is totally unacceptable. I made a mistake and bought two years of service which means I have to eat that, so don't make the same mistake I did. If uptime is important, don't go with bluehost. (I can't even use my email a lot of the time)

No warning at all, was told that they were moving to a new building when I called customes support on two of the outages, but that does not explain at all the other outages. I have had 68 service outages since I transfered to Bluehost (a little over two months). Also it seems that while they have had a boom in the number of customers, they are slow to add more servers and upgrade their equipment, My box in particular (box197) shows an extremely heavy load a lot of the times, and the server response slows to a crawl. I am being as patient as I can, as I know that it does take a little time to do upgrade and expand to keep up with demand, but a notice of things that are going on would help out a lot. One of the reasons that I chose Bluehost is that it is an American company, based here and owned by an American, and the features are great. Once they get their dependability issues taken care of and keep up with upgrading their servers to a reasonable number of hosts on eah server they will be great.