Maxwell has been using BlueHost for about six months and is very happy with them, here is what he had to say:
Two of my biggest pet-peaves with host companies is anything that is not user-friendly and also bait and switch tricks that are so prevalent, even with established companies. Therefore, I like Bluehost for these reasons, so far. Most importantly, its control panel is very easy to negotiate. I find that everything is logically laid out and user friendly. That's important and I appreciate that every time I use their c-panel. As for Point Two, I once used a host who's uploading software did not work with my Frontpage software, even though their site advertised that they supported Frontpage. (Which was why I chose them.) Their solution. Download this here program which you can then use to upload your site with. I did and the program worked great and was easy to use. The only problem was that it belonged to a third party who was only going to let me use it for 30 days and then I had to buy it. Bait and switch. If memory serves that program's two folder layout and performance was almost exactly like the one Bluehost employs for free. I also consider $10 for additional domain name purchases to be a bargain and I have read that being able to park add-on domains with one's principal domain for free is a rare bonus among host companies.
All and all, I have not had any problems with Bluehost. No bait and switch tricks. No confusing control panel issues. They're all right in my book and I would definitely recommend them.