BlueHost User Reviews And BlueHost Coupons

Robin has had a good experience with BlueHost, here is the review:

I don't normally bother submitting reviews for . . . anything at all, really, but I will for bluehost.com. Not only have they been generally excellent, but they've solved a couple of very strange database problems I had with an open source bulletin board I'd installed. I'd definitely say they went above and beyond the call and/or above what is generally expected in the web hosting industry, and on more than one occasion . . . in terms of friendliness, patience, general knowledge level, and really and truly providing technical support on products and problems NOT of their creation. Yes, that's right. They did NOT create the bulletin board, they did NOT cause what went wrong with it, it was NOT their contractual responsibility to give a **** about the fact I was having the problem, but they were willing to spend a significant amount of time with me on the phone fixing it ANYWAY. Shocking, I know. And all this for a profoundly reasonable price.

I do absolutely know from previous experience from previous webhosts that much of the tech support out there should be described as "tech support," with sarcasm, an eyeroll, and finger quotes. If not significantly stronger language indicating severe disgust. With other webhosts that charged significantly more, it was my experience that IF you could actually manage to get anyone on the phone or find an email address to which you could send a question, you'd get nothing but:

- machine-generated responses having nothing whatsoever to do with your actual problem
- someone chomping at the bit to pass the buck (but only to someone and/or a department of someones you'll never actually be able to communicate with)
- someone insisting within seconds that their technical support doesn't cover your issue
- NO . . . RESPONSE . . . EVER . . . (for tech support via email)

(For the LACK of support above, I'm looking at you, Earthlink web hosting and dotxtra.net. Whatever you do, do NOT go with them. Their websites claim all kinds of 24/7 availability and general competency nonsense, but nonsense is all it is. Offer to give them money, you'll have all kinds of instantly available help. Attempt to describe a problem, you'll waste an afternoon or two before concluding there is no one in the entire company willing to even momentarily entertain the idea of helping you. You'll only be amazed at how little their technical support actually covers. Or amazed if you can find anything it actually might.)

All that was dramatically different with bluehost.com, and they didn't even leave me on hold that long!

I solemnly swear on my very own eyeballs that I'm not affiliated with bluehost.com in any way. Other than being their customer and hoping lots of other people sign up so their prices stay low and I can continue being a happy customer at my same rate, I have no other motivation posting this. If bluehost has the features you're looking for in a webhost, I severely doubt you'd be sorry if you went with them. Rather, totally the opposite. Thank you, and goodnight.